Privacy Policy
1. Introduction
Welcome to Ika Foods. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your personal data when you visit our website or purchase our products.
2. Information We Collect
We may collect the following types of information:
- Personal Information: This includes your name, email address, shipping address, billing information, and other information you provide when creating an account or making a purchase.
- Device Information: We collect information about the device you use to access our website, including IP address, browser type, and operating system.
- Usage Information: We gather information about how you navigate and interact with our website, including pages viewed, time spent on the site, and products purchased.
3. How We Use Your Information
We use your information for the following purposes:
- To Process Orders: We use your personal information to process and fulfill your orders, including payment processing, shipping, and order tracking.
- To Communicate with You: We may use your contact information to send you updates about your order, respond to inquiries, and provide customer support.
- To Improve Our Website: We analyze non-personal information to understand how our website is used, improve its functionality, and enhance your user experience.
- To Send Marketing Communications: With your consent, we may send you promotional emails about new products, special offers, or other information we think you may find interesting.
4. Cookies and Tracking Technologies
We use cookies and other tracking technologies to collect non-personal information about your browsing activities. Cookies help us to:
- Remember Your Preferences: Such as language settings and items in your shopping cart.
- Analyze Website Traffic: To improve our website's performance.
- Provide Targeted Advertising: Based on your browsing behavior and interests.
You can choose to disable cookies through your browser settings, but this may affect your ability to use certain features of our website.
5. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:
- Service Providers: Such as payment processors, shipping companies, and IT service providers, who help us operate our business.
- Legal Obligations: If required by law, we may disclose your information to comply with legal processes or protect our rights.
6. Data Security
We implement a variety of security measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:
- Secure Socket Layer (SSL) Encryption: To protect your data during transmission.
- Access Controls: Limiting access to your personal information to authorized personnel only.
- Data Storage Security: Ensuring that your data is stored securely in our systems.
Despite our best efforts, no method of transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.
7. Your Rights
You have the following rights regarding your personal information:
- Access: You can request a copy of the personal information we hold about you.
- Correction: You can request that we correct any inaccuracies in your personal information.
- Deletion: You can request that we delete your personal information, subject to legal obligations.
- Opt-Out: You can opt out of receiving marketing communications from us at any time.
To exercise these rights, please contact us at [contact email].
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policies of any third-party websites you visit.
9. Children's Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected such information, we will take steps to delete it.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the revised policy will take effect immediately upon posting. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
11. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Ika Foods,
Head Office: No.2886, Srinivasan Pillai Road, Thanjavur Chennai Branch : No 31, 3rd Main Road, Shenoy Nagar, Chennai.
Email: info@ashikas.com
phone Number+91 9344209095